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Q&A

  • Is whitening teeth safe?
    Certainly, teeth whitening is secure. When done correctly, it offers a reliable method to eliminate discolorations and brighten your smile. Typically, the primary concerns related to teeth whitening are transient tooth sensitivity and gum discomfort.
  • How long is the lifespan of your products? Are there specific storage or care guidelines?
    Every item has a shelf life indicated on it, typically lasting 2 years. It's best to keep them in a cool and dry environment. The whitening gel can also be kept in the fridge. If the gel experiences fluctuating temperatures or heat, its effectiveness might diminish.
  • How much time should I wait after using your product before consuming food or beverages?
    We advise refraining from eating or drinking for a minimum of 60 minutes after using the product. Post-whitening, your teeth are more susceptible to staining due to increased porosity. Ideally, use our product at nighttime or after meals when you anticipate longer periods without consumption.
  • Why might I experience sensitivity or discomfort when using your product?
    Individuals who follow our product guidelines typically don't encounter any issues like discomfort or sensitivity. Nevertheless, should you experience such symptoms, we recommend taking a 24-hour break before the next application or reducing the duration of each session. It's important to note that such feelings are transient and don't necessitate medical intervention.
  • How frequently should I use your product for teeth whitening?
    Each product may have different guidelines, but typically, we suggest using the whitening treatment for a span of 7-14 days to achieve optimal outcomes.
  • Why do other brands also have the same syringe design?
    The syringe design is a standard one, commonly used across various products, much like how vaccine syringes tend to have similar appearances. However, when it comes to the contents, Bright UP uses its unique formulation. We deliver our products to our customers with utmost confidence in their quality.
  • Will your product have any impact on my dental work?
    Our items are suitable for caps, crowns, and veneers, but won't brighten these dental treatments. Additionally, we advise against using our products on orthodontic braces since it may result in patchy whitening and can be untidy and unpleasant.
  • What are the components used in your products?
    The active ingredients in our products are either carbamide peroxide or hydrogen peroxide, both of which are trusted bleaching agents utilized by dental professionals. For a detailed list and concentration of the ingredients, please refer to the specific product page.
  • How long can I expect the whitening effects from your products to last?
    The longevity of teeth whitening outcomes differs among individuals, but with good oral care and by minimizing consumption of stain-causing foods and drinks, most people maintain their brighter smiles for 1-3 months.
  • For whom are your products not suitable?
    We advise against using our products for individuals under 14, expectant or breastfeeding mothers, those with braces, or those with dental prosthetics. Only natural teeth will respond to our whitening treatments.
  • Is your products safe?
    Indeed, our products are formulated with either carbamide peroxide or hydrogen peroxide, ingredients commonly utilized by dental professionals. Typically, the primary concerns associated with teeth whitening are transient tooth sensitivity or gum discomfort.
  • How your products work?
    Our products are infused with proven whitening agents, enabling users to brighten their smiles at home or on-the-go. Each product is accompanied by comprehensive guidelines included in the packaging, and these can also be referenced on the respective product information page.
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